Shipping Policy

At OMNYA, we are committed to delivering quality products and appreciate your patience throughout the fulfillment process. All orders are processed after payment has been received and verified. Once your order is placed, you will receive an order confirmation email.

Shipping Timeframes

Standard Orders

Please allow 1–3 weeks from the order date for your order to be delivered. Shipping times may vary depending on your location, carrier delays, holidays, or periods of high demand.

Pre-Order Items

Any item marked as Pre-Order is made available before inventory is in stock and requires additional production and fulfillment time. Please allow 4–8 weeks from the order date for delivery of all pre-order items.

If your order contains both in-stock and pre-order products, your order may be held and shipped together once all items are available.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, if available.

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout. OMNYA is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses.

Lost or Stolen Packages

Once an order has been handed over to the shipping carrier, OMNYA is not responsible for lost, stolen, or delayed packages. If you experience an issue with delivery, please contact the shipping carrier directly using your tracking information.

Delays

While we strive to meet all estimated delivery times, shipping delays may occasionally occur due to factors outside our control, including carrier disruptions, weather conditions, customs processing, or high order volumes.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us through the contact information provided on our website.